Refund policy
Return & Refund policy
We want you to love your Girl Math Approved Co. purchase! If there is an issue with your order, please contact us within 14 days of delivery so we can help.
Returns
To be eligible for a return, your item must be unused, unworn, and in the same condition in which you received it, with original tags and packaging when applicable.
Please contact us before returning any item. Returns sent without prior authorization may not be accepted.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Damages, Defective, or incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us as soon as possible and include your order number and clear photos of the item and packaging.
Once verified, we will work with you to provide an appropriate replacement or refund at no additional cost.
Print-On-Demand & Custom Products
Some Girl Math Approved Co. merchandise is produced specifically for you after your order is placed. Because these products are made to order, we generally cannot accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind.
If a made-to-order product arrives damaged, defective, misprinted, or incorrect, please contact us and we will work to make it right.
Exceptions / non-returnable items
For health, hygiene, and safety reasons, certain personal-care, beauty, cosmetic, intimate, or other hygiene-sensitive products may not be eligible for return once opened or used.
Gift cards, clearance/final-sale items, and personalized/custom products are also non-returnable unless they arrive damaged, defective, or incorrect.
Cancellations & Order Changes
We begin processing orders as quickly as possible. If you need to cancel or change an order, contact us immediately. We cannot guarantee that an order can be changed or canceled once processing or fulfillment has begun.
Refunds
Once an approved return is received and inspected, we will notify you of the refund decision. Approved refunds will be issued to the original payment method. Your bank or credit-card provider may require additional processing time before the refund appears.
Original shipping charges, when applicable, are generally non-refundable unless the order arrived damaged, defective, or incorrect.
Lost or Missing Packages
If tracking shows your package as delivered but you cannot locate it, please check around the delivery location and with household members or neighbors first, If you still cannot locate it, contact us so we can help investigate the shipment.
Questions or Return Requests
To request a return or report a problem with an order, please contact Girl Math Approved Co. using the contact information provided on our website. Please include your order number and details about the issue.